American Eagle Outfitters at 882 Broadway Mall, Space 882, Hicksville, New York.

Horrible customer service the worst store! I recently bought shorts from the store and wanted them in another color but they didn't have my size in the store so I then ordered them online from the store. The girl said it's easy and there on sale For 20$ so I was like why not. I told her all my info and my size which was a 00. I later get home to see the receipt. They charged me for 2 of the shorts which I didn't notice until I got home. I later get a email confirmation saying the shorts are shipped size 4. Is it really that hard to order the right size. I call customer service immediately and they said they can't do nothing so I just have to wait for the shorts to come in and go back to the store. I do exactly that they give me my money back but with an attitude. Those little teenagers are nasty it was your fault that I had to return this fix the mess you made with respect at least. Unbelievable that store sucks